Privacy Policy
Effective Date: June 7, 2025
Last Updated: June 7, 2025
At 3 Lua, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.starhato.com) or use our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
1.1. Personal Information:
Full name
Shipping and billing address
Email address
Phone number
Payment details (processed securely via third-party services)
Order history
1.2. Non-Personal Information:
IP address
Browser type and version
Pages visited and time spent on the website
Cookies and usage data
2. How We Use Your Information
We use the information collected for purposes including:
Processing and fulfilling orders
Providing customer support
Sending order updates and promotional emails (with your consent)
Improving website functionality and user experience
Detecting fraud or suspicious activity
Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
Remember your preferences
Maintain items in your shopping cart
Understand user behavior and traffic patterns
You can manage your cookie preferences in your browser settings. Disabling cookies may limit some website features.
4. Sharing Your Information
We do not sell, rent, or share your personal data with unrelated third parties, except in the following situations:
Service Providers: We may share information with trusted vendors (e.g., payment gateways, delivery services) who help us operate our website and fulfill your orders.
Legal Requirements: If required by law or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
All partners and service providers are required to protect your data and only use it for specific, authorized purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, theft, misuse, unauthorized access, and disclosure.
These measures include:
SSL (Secure Socket Layer) encryption
Secure servers and firewalls
Limited access to data by authorized personnel only
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data (unless required to retain for legal or transactional reasons)
Opt out of marketing communications at any time
To exercise these rights, please contact us at: support@3lua.com
7. Third-Party Links
Our website may contain links to third-party sites (e.g., payment providers or social media). We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies separately.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without verification of parental consent, we will delete it.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review our policy regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
3 Lua – Premium Pork & Cha Com Shop
Email: support@starhato.com
Phone: +84 123 456 789
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States