Sales Policy of Starhato

Effective Date: January 3, 2025

At Starhato, we strive to provide our customers with high-quality products and an excellent shopping experience. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website. By making a purchase with us, you agree to abide by these policies.

Product Availability

  • All products offered on our website are subject to availability. In rare cases, if an item is out of stock, we will notify you promptly and offer alternative solutions, including backorders or refunds.
  • Product descriptions, images, and pricing are provided as accurately as possible; however, Starhato cannot guarantee that all information is error-free. We reserve the right to correct any mistakes in pricing or descriptions.

Order Confirmation

  • After placing an order, you will receive an order confirmation email with the details of your purchase. This email confirms that we have received your order.
  • Starhato reserves the right to cancel or modify orders due to issues such as pricing errors, payment verification problems, or item availability. If your order is canceled, you will be notified and refunded promptly.

Payment Methods

  • We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other secure payment gateways available on our website.
  • Payments are processed securely through trusted third-party services. By submitting payment details, you confirm that you have the authorization to use the chosen payment method.

Pricing and Taxes

  • Prices listed on the website are in U.S. dollars and do not include taxes, shipping fees, or handling charges, unless otherwise specified during checkout.
  • Applicable taxes will be calculated based on the shipping address provided and included in the final price at checkout.
  • Starhato reserves the right to change prices at any time without prior notice.

Shipping and Delivery

  • Starhato ships products to addresses within the United States. We offer a variety of shipping options, and the shipping cost will be calculated at checkout based on the delivery address and preferred method.
  • Delivery times may vary depending on the shipping service chosen and the destination. We provide tracking information for all orders once they are shipped.
  • Shipping delays may occur due to unforeseen circumstances, such as weather conditions or supply chain disruptions, but we will always keep you informed of any changes.

Return and Exchange Policy

  • Starhato offers a 30-day return policy for most products, subject to specific conditions. Please refer to our Refund and Returns Policy for more detailed information.
  • If you need to exchange an item, please contact our customer support team within the return period for assistance.

Promotions and Discounts

  • From time to time, Starhato may offer promotional discounts or limited-time offers. These promotions may be subject to specific terms and conditions, and the offer may only be available for a limited time.
  • Discounts cannot be combined with other offers unless specified.

Customer Support

If you have any questions regarding your order or our Sales Policy, please reach out to our customer service team:

We are dedicated to providing exceptional service and ensuring your satisfaction with every purchase. Thank you for choosing Starhato!